Does your HR team or line management need practical skills training? College Africa Group offers human resources training in South Africa for HR practitioners, line managers and team leaders. Courses run onsite, offsite or virtually. 
Human Resources Courses in South Africa
Our human resources courses cover the people side of the workplace, including Change Management, Coaching and Counselling, Communication Skills, Conflict Management, Delegation Skills and Customer Service. Choose from 46 courses below, each with its own downloadable table of contents. Any course can be delivered onsite, offsite or virtually and customised to your organisation.
Choose a course
| S No. | Course Title |
| 1 | Call Centre |
| 2 | Call Centre Management |
| 3 | Call Centre Success |
| 4 | Change Management |
| 5 | Change Management for Managers |
| 6 | Client Relationship Management |
| 7 | Coaching |
| 8 | Coaching and Counselling |
| 9 | Coaching and Counselling 4 |
| 10 | Coaching Essentials |
| 11 | Coaching in the Workplace |
| 12 | Communicating Across Cultures |
| 13 | Communicating with Employees |
| 14 | Communication Skills |
| 15 | Communication Skills for Leaders |
| 16 | Concentration! |
| 17 | Conducting Meetings |
| 18 | Conflict Management |
| 19 | Consulting Skills |
| 20 | Coping with Workplace Grief |
| 21 | Correcting Performance Problems |
| 22 | Creating a Learning Organization |
| 23 | Creating a Winning Management Style |
| 24 | Creating and Maintaining Life Balance |
| 25 | Creating Rapport |
| 26 | Creating Your Skills Portfolio |
| 27 | Creative Decision Making |
| 28 | Critical Thinking 1 |
| 29 | Critical Thinking 2 |
| 30 | Customer Satisfaction |
| 31 | Customer Service |
| 32 | Customer Service in the Information Age |
| 33 | Customer Service Via Phone and Email |
| 34 | Dealing with Challenging Customer Interactions |
| 35 | Delegation Skills |
| 36 | Fundamentals of Communication |
| 37 | Fundamentals of Customer Service |
| 38 | Fundamentals of Selling |
| 39 | Keyboarding & Touch Typing A to Z |
| 40 | Beyond Customer Service |
| 41 | Advanced Communication Skills |
| 42 | Professional Selling |
| 43 | Professional Selling Over the Phone |
| 44 | Telemarketing Tips From A to Z |
| 45 | Telephone Courtesy & Customer Service |
| 46 | Telephone Skills from A to Z |
Who will benefit from this training?
CEO’s and MD’s – Sales Managers – System Analysts – NGO’s SME Owners – Finance Managers – Lawyers – Business Analysts Bankers – PA’s of Executives – HR Managers – IT Managers Government Organisations – Consultants – Secretaries of Executives – School leavers and Graduates
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Delivery and dates
We almost run on demand as we try to accommodate the client’s work schedule when possible. Contact Arnold at +27 083 778 4903 or send an email to sales@collegeafricagroup.com for dates in your location. [INSERT_ELEMENTOR id=”11090″] [INSERT_ELEMENTOR id=”11912″]