Human Resources Overview
Human Resources provides you with skills, knowledge & confidence that will enhance all aspects of your life and career.
These Human Resources courses will assist you with planning, influencing, analysing, organising, and leadership.
Human Resources courses will successfully help with your self-development and lead you to lead to success!
Human Resources – 5 reasons to study it
- Develop management skills
- Enhance your opportunities for the “Dream” job
- Introduction to many facets of the business world
- If you desire to be your own boss you need these skills
- The business world has multiple disciplines that you need to understand
Who will benefit from this course?
CEO’s and MD’s – Sales Managers – System Analysts – NGO’s
SME Owners – Finance Managers – Lawyers – Business Analysts
Bankers – PA’s of Executives – HR Managers – IT Managers
Government Organisations – Consultants – Secretaries of Executives – School leavers and Graduates
You should try to attend some of these courses.
Report Writing
Microsoft Office especially
Excel
Problem Solving
Time Management
The list is endless and you will study throughout your life to remain concurrent.
Free Resources
Human Resources – The Facts
Human Resources is for everyone, no matter what position you occupy in an organisation. These skills will make your business one of the most efficient and there is no shortcut to obtaining these skills.
Experience will greatly assist your understanding of these many facets of the business. Formal qualifications as well as short corporate courses will ensure that you have the correct skills to be a valuable employer and one day a successful business owner or manager.
In business, you will need to hire experts in many fields so that all the bases are covered and that your organisation has a balanced talent pool.
There are many Human Resources courses that fall under the section Human Resources.
We almost run on demand as we try to accommodate the client’s work schedule when possible.
Contact Arnold at +27 083 778 4903 or send an email to sales@collegeafricagroup.com for dates in your location.
| S No. | Course Title |
| 1 | Call Centre |
| 2 | Call Centre Management |
| 3 | Call Centre Success |
| 4 | Change Management |
| 5 | Change Management for Managers |
| 6 | Client Relationship Management |
| 7 | Coaching |
| 8 | Coaching and Counselling |
| 9 | Coaching and Counselling 4 |
| 10 | Coaching Essentials |
| 11 | Coaching in the Workplace |
| 12 | Communicating Across Cultures |
| 13 | Communicating with Employees |
| 14 | Communication Skills |
| 15 | Communication Skills for Leaders |
| 16 | Concentration! |
| 17 | Conducting Meetings |
| 18 | Conflict Management |
| 19 | Consulting Skills |
| 20 | Coping with Workplace Grief |
| 21 | Correcting Performance Problems |
| 22 | Creating a Learning Organization |
| 23 | Creating a Winning Management Style |
| 24 | Creating and Maintaining Life Balance |
| 25 | Creating Rapport |
| 26 | Creating Your Skills Portfolio |
| 27 | Creative Decision Making |
| 28 | Critical Thinking 1 |
| 29 | Critical Thinking 2 |
| 30 | Customer Satisfaction |
| 31 | Customer Service |
| 32 | Customer Service in the Information Age |
| 33 | Customer Service Via Phone and Email |
| 34 | Dealing with Challenging Customer Interactions |
| 35 | Delegation Skills |
| 36 | Fundamentals of Communication |
| 37 | Fundamentals of Customer Service |
| 38 | Fundamentals of Selling |
| 39 | Keyboarding & Touch Typing A to Z |
| 40 | Beyond Customer Service |
| 41 | Advanced Communication Skills |
| 42 | Professional Selling |
| 43 | Professional Selling Over the Phone |
| 44 | Telemarketing Tips From A to Z |
| 45 | Telephone Courtesy & Customer Service |
| 46 | Telephone Skills from A to Z |
We provide training throughout Southern Africa and have offices in all the major cities.
Johannesburg, Pretoria, Sandton, Midrand, Centurion, Roodepoort, Edenvale, Durban, Umhlanga, Cape Town. "Other Areas on Request"
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