Human Resources Overview

Human Resources provides you with skills, knowledge & confidence that will enhance all aspects of your life and career.

These Human Resources courses will assist you with planning, influencing, analysing, organising, and leadership.

Human Resources courses will successfully help with your self-development and lead you to lead to success!

Human Resources
Human Resources

Human Resources– 5 reasons to study it

  1. Develop management skills
  2. Enhance your opportunities for the “Dream” job
  3. Introduction to many facets of the business world
  4. If you desire to be your own boss you need these skills
  5. The business world has multiple disciplines that you need to understand

Who will benefit from this course?

CEO’s and MD’s – Sales Managers – System Analysts – NGO’s
SME Owners – Finance Managers – Lawyers – Business Analysts
Bankers – PA’s of Executives – HR Managers – IT Managers
Government Organisations – Consultants – Secretaries of Executives -School leavers and Graduates

You should try to attend some of these courses.

Report Writing

Microsoft Office especially Excel 

Problem Solving

Time Management

The list is endless and you will study throughout your life to remain concurrent.

Free Resources



Human Resources – The Facts

Human Resources is for everyone, no matter what position you occupy in an organisation. These skills will make your business one of the most efficient and there is no shortcut to obtaining these skills.

Experience will greatly assist your understanding of these many facets of the business. Formal qualifications as well as short corporate courses will ensure that you have the correct skills to be a valuable employer and one day a successful business owner or manager.

In business, you will need to hire experts in many fields so that all the bases are covered and that your organisation has a balanced talent pool.

There are many Human Resources courses that fall under the section Human Resources.

We almost run on demand as we try to accommodate the client’s work schedule when possible.

Contact Arnold at +27 083 778 4903 or send an email to [email protected] for dates in your location.

S No. Course Title
1 Call Centre Download TOC
2 Call Centre Management Download TOC
3 Call Centre Success Download TOC
4 Change Management Download TOC
5 Change Management for Managers Download TOC
6 Client Relationship Management Download TOC
7 Coaching Download TOC
8 Coaching and Counselling Download TOC
9 Coaching and Counselling 4 Download TOC
10 Coaching Essentials Download TOC
11 Coaching in the Workplace Download TOC
12 Communicating Across Cultures Download TOC
13 Communicating with Employees Download TOC
14 Communication Skills Download TOC
15 Communication Skills for Leaders Download TOC
16 Concentration! Download TOC
17 Conducting Meetings Download TOC
18 Conflict Management Download TOC
19 Consulting Skills Download TOC
20 Coping with Workplace Grief Download TOC
21 Correcting Performance Problems Download TOC
22 Creating a Learning Organization Download TOC
23 Creating a Winning Management Style Download TOC
24 Creating and Maintaining Life Balance Download TOC
25 Creating Rapport Download TOC
26 Creating Your Skills Portfolio Download TOC
27 Creative Decision Making Download TOC
28 Critical Thinking 1 Download TOC
29 Critical Thinking 2 Download TOC
30 Customer Satisfaction Download TOC
31 Customer Service Download TOC
32 Customer Service in the Information Age Download TOC
33 Customer Service Via Phone and Email Download TOC
34 Dealing with Challenging Customer Interactions Download TOC
35 Delegation Skills Download TOC
36 Fundamentals of Communication Download TOC
37 Fundamentals of Customer Service Download TOC
38 Fundamentals of Selling Download TOC
39 Keyboarding & Touch Typing A to Z Download TOC
40 Beyond Customer Service Download TOC
41 Advanced Communication Skills Download TOC
42 Professional Selling Download TOC
43 Professional Selling Over the Phone Download TOC
44 Telemarketing Tips From A to Z Download TOC
45 Telephone Courtesy & Customer Service Download TOC
46 Telephone Skills from A to Z Download TOC

We provide training throughout Southern Africa and have offices in all the major cities.

Johannesburg, Pretoria, Sandton, Midrand, Centurion, Roodepoort, Edenvale, Durban, Umhlanga, Cape Town. "Other Areas on Request"

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